Return & Refund Policy

Effective Date: January 1, 2022

At CarryNest, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we're happy to offer a simple and hassle-free return process.

30-Day Free Returns

We proudly offer FREE returns within 30 days from the date your order is delivered.

Eligible Items

To qualify for a return, your item must:

• Be returned within 30 days
• Be unused or gently used
• Include all original accessories
• Be returned in its original packaging whenever possible

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or customized products
• Clearance or final sale items (if marked)

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Order number
• Photos of the item
• Description of the issue

We'll arrange a replacement or full refund at no additional cost.

Refund Process

Once your return is received and inspected:

• Refund approval email will be sent.
• Refunds are issued to the original payment method.
• Processing typically takes 5–10 business days depending on your bank.

Exchanges

If you'd like a different product, simply contact our support team and we'll gladly assist you.

Return Shipping

Return shipping is completely FREE.

Contact

Email: support@carrynest.biz